IT Equipment Supply & Deployment for DSV Group Vietnam

DSV Group trusted and chose ITVC to partner on a comprehensive IT equipment supply and deployment project across its nationwide network of offices, branches, and warehouses. Given the nature of logistics operations, the project demanded synchronized deployment, strict adherence to timelines, and minimal disruption to ongoing business operations. Through a turnkey deployment solution and SLA-based technical support services, ITVC helped DSV Group improve operational efficiency, ensure IT infrastructure stability, and meet real-world business demands.

Challenge

DSV Group needed to simultaneously deploy IT infrastructure and equipment across multiple offices, branches, and warehouses nationwide within a tight timeframe, while ensuring uninterrupted logistics operations. The challenge was not only to supply equipment to the right standard, but also to ensure consistent installation, configuration, handover, and technical support across many different locations — all while minimizing impact on the company’s day-to-day operations.

Solution

ITVC partnered with DSV Group to provide and deploy a complete IT equipment package — including computers, printers, networking devices, and related infrastructure — tailored to the operational needs of each site. The technical team carried out installation, configuration, connectivity testing, formal handover, and post-deployment support to ensure that all systems were brought into stable, synchronized operation meeting the customer’s operational requirements. Technical support and device management services were also maintained under SLA commitments, giving DSV Group confidence in their long-term operations.

Results

The project was delivered on schedule, ensuring that equipment at all planned locations was deployed in a synchronized manner without disrupting DSV Group’s business and logistics operations. The deployed systems met real-world usage requirements, contributing to improved workplace efficiency, greater operational stability, and optimized technical support. Ongoing SLA-based services also helped the client strengthen control, maintenance, and incident response capabilities throughout the operational lifecycle.